Privacy Policy

Privacy Policy

Elevate Drone Surveyors

Effective Date: 01/02/2026

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Elevate Drone Surveyors (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you visit www.elevatedronesurveyors.com or contact us regarding our services. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are
   Elevate Drone Surveyors is a UK-based aerial surveying company providing commercial drone surveying and data capture services. For the purposes of data protection law, we are the data controller of your personal information. Contact Details: Elevate Drone Surveyors, [Insert Registered Address], Email: info@elevatedronesurveyors.com, Phone: 07500 873866

2. What Information We Collect
   We may collect and process the following data. Information you provide to us includes your name, company name, email address, telephone number, project details or enquiry information, and any information submitted via contact forms. Automatically collected information may include your IP address, browser type and version, pages visited, time and date of visit, and referring website. This information helps us improve our website performance and user experience.

3. How We Use Your Information
   We use your information to respond to enquiries, provide quotations and services, communicate regarding projects, improve our website and services, maintain business records, and comply with legal obligations. We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing
   Under UK GDPR, we rely on the following lawful bases: legitimate interests to respond to business enquiries and provide services; contractual necessity where processing is required to deliver agreed services; legal obligation where required for compliance with UK law; and consent where you have opted in to receive marketing communications (if applicable).

5. Data Sharing
   We may share data with professional advisers such as accountants and legal advisors, IT and website hosting providers, cloud storage providers, and subcontractors or project partners where required for service delivery. All third parties are required to respect the security of your personal data and treat it in accordance with the law.

6. Data Retention
   We retain personal data only for as long as necessary. Enquiry data may be retained for up to 24 months. Client project data is typically retained for 6 years for contractual and legal purposes. Financial records are retained in line with HMRC requirements.

7. Data Security
   We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Access to personal data is restricted to authorised personnel only.

8. Your Rights
   Under UK GDPR, you have the right to access your personal data, request correction of inaccurate data, request erasure, restrict processing, object to processing, request data portability, and withdraw consent where applicable. To exercise any of these rights, please contact us using the details above. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) via www.ico.org.uk.

9. Cookies
   Our website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.

10. Changes to This Policy
    We may update this Privacy Policy from time to time. The latest version will always be available on our website.